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configuration management database (CMDB)

A configuration management database (CMDB) is a database in which the service desk applications are interlinked with the classic system management tasks and relationships are established between the business processes.

It is not a database in the true sense of the word, but a kind of reference structure that acts as a data mediator within the Business Service Management (CMDB). Changes are entered into this reference structure and the user can see the relationships between the various components of a business process and their function and significance. The Configuration Management Database forms a core module for service management.

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Englisch: configuration management database - CMDB
Updated at: 27.09.2008
#Words: 97
Links: configuration management (CM), database (DB), service, system management, word
Translations: DE
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