consumer to administration (C2A)
In e-business, interactions take place between consumers (Consumer), companies (Business), public administration (Administration) or government agencies (Government) and applications (Application).
Consumer to Administration (C2A) is comparable to Government to Consumer( G2C) and is part of e-government at the municipal level. It relates, among other things, to residents' registration offices or tax offices. Using this electronic channel, the public administration can inform citizens about new services, for example, or send them forms or notices.