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digital transformation (DX)

Digitaltransformation(DX) is about change and the further development of classic techniques with which processes, products and services are improved by new, digital technologies.

Digital transformation triggers change processes that have a direct impact on product development, effectiveness, productivity and other corporate goals. Products can be developed faster, produced with higher quality, and launched on the market in a more timely manner. In the process, employee productivity can be increased and interactions with customers can be improved. Improved customer relationship management( CRM) can aggregate supply and customer data and extract customer-specific criteria for customer and service processing. This data can be used for innovative product and service offerings.

The aforementioned benefits of digital transformation support the company's goals, they lead to better earnings and higher employee and customer satisfaction among employees.

Informations:
Englisch: digital transformation - DX
Updated at: 04.03.2020
#Words: 131
Links: digital experience (DX), digital, transformation, indium (In), process
Translations: DE
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