product and infrastructure controlling (PIC)

Product and Infrastructure Controlling (PIC) forms the actual IT controlling. In this controlling, the IT products are considered according to commercial aspects. The definable benefit of the IT products is determined for each department and recorded in a type of service level agreement ( SLA). Based on this data, cost estimates are prepared for the following planning periods. The IT costs are allocated to the departments via separate cost centers. This cost transparency already ensures a considerable savings potential for new investments.